Mission, vision and values
We are passionate about travel. We aim to make travel easier, more accessible and at a better value for our customers through our consumer insight, innovative technology and market leadership.
Our mission is to help customers reach their destination and home again, uniquely combining best price and the greatest convenience in the shortest possible time.
We have a clear strategy to achieve this – we are utilising industry leading technology and data, capitalising on our air travel and customer expertise, and maximising the strength of the airline and hotel brands that sell through our site.
Our customers are at the center
We have access to a huge wealth of consumer insight and data, providing our user experience experts with the right insights to develop products that directly benefit our customers throughout their journey with us. From designing new mobile features to safer ways of booking online, our customer-centric approach is applied in all that we do, and all that we create.